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Community engagement research and news for local government leaders

The New Civil Review Podcast Is Here!

Join us for weekly conversations on community engagement and civic data for local governments. Inspired by this newsletter, each episode investigates timely topics with depth and curious discussion. Listen along as we dissect the latest local government trends and community engagement news that is on top of everyone’s minds. You can find The Civil Review Podcast on your favorite listening platform.

A Webinar You Won't Want to Miss


New research reveals how employers can drive higher job satisfaction and keep workers around. National Research Center (NRC) at Polco has surveyed thousands of public sector employees about how they feel about their jobs. Results show areas of the government workplace that matter most for retention. Find out what they are in our upcoming webinar. 


Latest Articles and Research

Learn more about community engagement insights and trends leaders should know.

Polco + Balancing Act 2023


Balancing Act Joins Polco To Bring Community Engagement to New Heights

Last month Balancing Act simulations company joined Polco. Read how our combined capabilities unite governments and residents with useful and effective solutions.



Government Performance Measurement Should Focus on What Matters

Measuring production alone doesn’t say much about the overall quality of a service. So why do local governments measure performance this way?


Case Studies

How a City Built Without Sidewalks Won an Award for Mobility

Cape Coral's original design did not include sidewalks, but over time the City has made major improvements building a more walkable community. 

🤓 The Civil Review Quiz 🤓 

How well do you think you know American communities? Take The Civil Review quiz to find out. Each month we take a question from one of our surveys. See if you can guess the right data point in a multiple choice poll and learn the answer in the next Civil Review.

This month's question: What percentage of Americans say they have opportunities to attend special events and festivals in their community, according to The National Community Survey (The NCS)?

Take the Quiz


Letter From the Editor 

After the midterms, I kept hearing discussions about why people bother paying attention to polls since they’ve been consistently inaccurate. I questioned the same thing. I'm fairly new to the survey world. I didn’t know how election polling worked. I talked to our survey science expert and thought-leader Erin Caldwell about the topic, and she taught me there are actually a lot of restrictions in election polling that make political predictions hard to pin down. The challenges she told me about would have never crossed my mind.

Our conversation got me thinking about how we are often unaware of the complexities of other people's jobs. The survey industry, in particular, is scientific with a lot of nitty-gritty details involved. A deep comprehension of survey science is why Polco is so beneficial to local governments; we have experts like Erin with decades of experience. That knowledge allows us to leverage tried-and-true best practices in survey methodology, while also leading the nation in civic analytics innovations. That expertise is an invaluable asset to decision-makers who rely on accurate data to improve their communities.


  Jessie O'Brien | Polco Copywriter and The Civil Review Editor

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